Areas of Expertise

Program Management & Support

Overview

Over the years Pal-Tech has successfully competed for opportunities to manage government programs both in the US and abroad. Often these programs are related to aspects of our core function, education and training … finding innovative ways to maximize an organization’s human capital and enhance individuals’ productivity and job performance.

Department of Health and Human Services University - LMS; Training and Administrative Support

Challenge: HHS University (a central common-needs training entity serving nearly 70,000 HHS employees) selected Pal-Tech to provide on-site staff to upgrade its Learning Management System. Challenges included integrating disparate data from 12 HHS divisions, reconciling the Unified Financial Management System with the new LMS, marketing the new LMS and training users, under tight deadlines.

Solution: Pal-Tech’s resourcefulness and technical precision in the LMS upgrade led to the award of a second contract to provide training technical support including training design, development, and management services to HHS University.

Result: 10 of 12 HHS operational divisions have been integrated into the central LMS, cost control measures have been instituted, a standardized instructional design system has been implemented, training courses of all types have been designed and implemented, as have various presentations, seminars, and events.